Managing Capacity, Managing Promises and Achieving Extra-Ordinary Results
In this workshop we will build interpretations for actions to better manage your capacity to fulfill your promises and to make your promises more valuable. This is a skill for which every manager, and every executive is responsible, to both their customers and their team members.
In making and managing promises, we get you to look at the promise of the eventual future consequence that is of value to your line manager / customer. We are not looking for a promise of engaging in some activity in which the result is not articulated or clear. This is about promises for results. In this workshop, you will learn to be a designer of action, an observer of action (and of missing action), an actor in executing action, and a leader and manager of action. You will gain various important distinctions of managing capacity and making and managing promises.
Amongst other things, the result will be that you will develop trust with your colleagues and customers. You will fulfill more of your promises and have fewer breakdowns.
The Promise
We will reconstruct your understanding of simple distinctions, for example, what is action?, what does it mean to manage capacity?, what does promise really mean, and the impact of how you manage your promise on your public identity, your success, your trust and relationships and your self esteem.
After this program. you will manage your promises and your capacity more effectively. You will start to take effective actions for results.
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The Learning Outcomes
At the end of this program, you will:
- Get that we are not managing time; we are managing commitments. You will make promises that you can keep, be a better
customer of promises that people make to you and manage your promises more effectively - Develop regular practices for managing your actions
- Improve and refine your skills in managing capacity by developing appropriate practices
- Better deal with overwhelm when it arises for having taken on more than you think you can get done
Duration
